Privacy Policy

Privacy Policy

Relatix Bio works with organisations developing services, research, and technologies that support people with diverse neurological and mental health profiles. We handle information carefully and proportionately to support both professional collaboration and participant confidence.

This page explains how we collect, use, and protect information shared with us.

Information for Business Partners

Information We Collect

When working with organisations, we may collect:

  • contact details and organisational information
  • project-related communications
  • information required to scope or deliver services
  • contractual or operational documentation

We collect only the information necessary to support collaboration and service delivery.

How We Use Partner Information

We use partner information to:

  • evaluate potential collaborations
  • structure and deliver services
  • communicate with partner teams
  • support outreach, research engagement, and opportunity matching
  • meet legal, operational, and security responsibilities

Information is used only for purposes connected to our working relationship.

Confidentiality of Engagement

Relatix Bio treats partner relationships and project discussions as confidential unless disclosure is agreed or required to deliver services appropriately. Information shared during collaboration is handled responsibly and is not reused across unrelated partner engagements.

Responsible Partner Selection

Relatix Bio works with organisations whose services, research, or technologies have a credible potential benefit for participants or their carers. This approach supports:

  • participant confidence
  • appropriate engagement practices
  • and high-quality collaborations between partners and the communities they serve

Partners working with Relatix Bio can expect engagement to take place within a framework designed to strengthen trust and long-term credibility.

Where applicable under GDPR, Relatix Bio processes partner information on the basis of:

  • legitimate interest in delivering services and partnerships
  • contractual necessity where services are agreed
  • legal obligations where required

Data Storage and Security

We take appropriate technical and organisational measures to protect information from unauthorised access, disclosure, alteration, or loss. Access to information is limited to authorised personnel and service providers supporting delivery of our services. Where appropriate, our working practices reflect standards commonly expected in clinical research, digital health, and medical technology collaboration environments.

Data Sharing

Partner information may be shared only where necessary to:

  • deliver agreed services
  • support essential service providers working on our behalf under appropriate safeguards
  • meet legal obligations

Information for Participants

Information We Collect

Depending on how you interact with Relatix Bio, we may collect:

  • anonymised profile information
  • optional background or experience data relevant to opportunity matching
  • contact information where voluntarily provided

We aim to minimise the collection of personally identifiable information wherever possible.

Participant Privacy and Anonymity

Relatix Bio is designed to support anonymity wherever possible. Most participant information shared with us does not directly identify individuals. Where a participant chooses to accept an opportunity with a partner organisation, that organisation may then collect the personal information needed to provide the service or study.

How Participant Information May Be Used

Participant information may be used to:

  • support opportunity matching
  • improve engagement pathways and services
  • inform research and development
  • improve understanding of neurodivergent and mental health profiles
  • support families, carers, clinicians, and organisations working in this space

Participant Rights

Where applicable, participants may request:

  • access to information we hold about them
  • correction of inaccurate information
  • deletion of personal data
  • restriction of processing
  • export of their data where technically feasible

Requests can be made through our contact page.

Cookies and Website Use

Our website uses limited cookies necessary for functionality, security, and basic performance monitoring. We avoid unnecessary tracking technologies wherever possible.

Contact

For questions about this policy or how information is handled, please contact Relatix Bio via our website contact page. Rest assured, we have extensive experience working with personal medical and patient data, even from healthcare and clinical trial systems, and we know how important privacy and respect is for all parties.